The back office is the backbone of a company, consisting of IT, operations, HR, accounting and compliance. Most of the back-office departments are all jobs that do not directly generate revenue. In this age of automation, companies have searched for ways to computerize many back-office and other non-revenue generating jobs. More than 50% of internet traffic comes from mobile devices, yet fewer than 20% of HR applications run on mobile devices. The mobile HR infrastructure will capture designed thinking, by capturing data to understand what employees do during their day including; time/attendance, desired workspace, payroll and performance settings.
Human resource jobs supervise the recruiting, hiring of new staff, serve as a link between an organization’s management and its employees, and consult with executives on strategic planning. With 136 thousand jobs and growing, HR will be the next jobs to be automated. Many larger companies have adapted Content Management Software (CMS) to reduce the time and money in the HR divisions. An example of CMS is online hire applications, which can be set to weed out applications that lack key indicators in resumes. If an applicant submits their resume to an administrative position, the CMS will remove the applications that don’t have the words or skills; delegate, manage, MS Office.
As job titles change, the role of HR will keep evolving. Every employee is an ambassador for their company. Technology can help companies target desired candidates with skills needed to do the job successfully, using data-driven insights HR is now connecting and hiring with the right talent.